Interactive Globes

3D World Maps for WordPress

Topic: Going Pro

  • Migrate to a new website

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    If you’re using the Pro version and want to migrate your globes from one site to another, both sites need to have the Pro version installed. Read the process below. 1) Download the export file for your Maps You can go to Tools > Export and select Globes/Regions/Lines/Points to export all your data. This will…

  • How to use beta versions of the plugin

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    With the Pro version of the plugin, you can access beta releases sooner. These releases are available for use but have not undergone full testing. We recommend only enabling this option if the plugin author has specifically requested you to test a feature, or if you’re using the plugin in a development environment. Please proceed…

  • Issues with license activation

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    We use Freemius as a reseller to handle our licenses. Please refer to this article about the common issues for license actions: https://freemius.com/help/documentation/wordpress-sdk/license-activation-issues If you need to whitelist IP addresses, you can find the necessary IP addresses from here:

  • How to enable the Pro version

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    You can get the Pro version by following the checkout process in our website. Steps: If you have any issues, contact us.

  • Download and edit invoices

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    You will get your invoice by Email Your invoice will be sent to the email associated with the license, when your payment for the initial purchase is processed or on renewal. If you need to edit the invoice details, you can use one of the methods described below. If you can’t find the invoice, double…

  • Support Policy

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    Pro users will have access to priority support. What Does Support Include General Usage Questions The authors and their team are available to address your general questions about how to use the item. For instance, if you’re wondering, How can I make the globe look like it does in your demo? We will provide guidance.…

  • Refund Policy

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    You are fully protected by our 100% Money Back Guarantee. If during the next 30 days you experience an issue that makes the plugin unusable and we are unable to resolve it, we’ll happily consider offering a full refund of your money. If you send us a request within the valid refund period due to…