Interactive Globes

3D World Maps for WordPress

Topic: Troubleshooting

  • Using the plugin with Page Optimize

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    If you’re using Interactive Globes with Page Optimize plugin by Automattic, you’ll need to add the following in their settings page, in the JS Exclude option: This change will make sure the javascript files from the Interactive Globes will not be affected by the plugin concatenation process.

  • Using Interactive Globes with cache and optimization plugins

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    Interactive Globes should work well with cache and optimization plugins. However, if the globe is not displaying when the page is cached, it could be due to minification issues. To confirm that the cache/minify plugins are affecting the globes, temporarily disable them, to confirm if this way the globes display. If you confirm there’s a…

  • Issues with license activation

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    We use Freemius as a reseller to handle our licenses. Please refer to this article about the common issues for license actions: https://freemius.com/help/documentation/wordpress-sdk/license-activation-issues If you need to whitelist IP addresses, you can find the necessary IP addresses from here:

  • Pro plugin could not be activated

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    If you’re getting an error saying “Plugin could not be activated because it triggered a fatal error.” try one of the following: